How we collect, use, and protect your personal information
Last Updated: August 29, 2025
Fomef Hotel ("we," "us," "our," or "the Hotel") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our hotel, use our website, or engage with our services. This policy applies to our hotel located at 1192 Hamilton St, Vancouver, BC V6B 2S2, Canada, and our online presence.
We collect personal information that you voluntarily provide to us, including:
When you visit our website or use our digital services, we automatically collect:
We may receive information about you from third parties, including travel agencies, booking platforms, credit card companies, and identity verification services, to facilitate your reservation and ensure security.
We use your personal information for the following purposes:
We may share your information with trusted third-party service providers who assist us in operating our business, including:
We may disclose your information when required by law, legal process, or to protect the rights, property, or safety of Fomef Hotel, our guests, or others. This includes cooperating with law enforcement and regulatory authorities.
In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred to the acquiring party as part of the transaction.
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Generally, we retain guest information for up to seven years after your last stay for business and legal purposes.
Depending on your location and applicable law, you may have the following rights:
To exercise these rights, please contact us using the information provided in Section 12.
We use cookies and similar tracking technologies to enhance your website experience, analyze usage patterns, and deliver personalized content. You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please see our Cookie Policy.
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Your personal information may be transferred to and processed in countries other than Canada, including the United States and European Union, where our service providers operate. We ensure that appropriate safeguards are in place to protect your information during international transfers.
Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will delete such information promptly.
Our marketing and advertising practices, including digital advertising through Google Ads and other platforms, strictly comply with applicable privacy laws and advertising guidelines. We ensure that all promotional activities respect user privacy and provide clear opt-out mechanisms for marketing communications.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, by sending you a notification. Your continued use of our services after any changes constitutes acceptance of the updated policy.
This Privacy Policy is governed by the privacy laws of British Columbia and Canada, including the Personal Information Protection Act (PIPA) and the Personal Information Protection and Electronic Documents Act (PIPEDA). We are committed to compliance with all applicable privacy legislation.
Effective Date: This Privacy Policy is effective as of the date last updated above and applies to all information collected by Fomef Hotel on or after that date.